Airfreight Import Team Lead

Location Frankfurt am Main
Contact name: Jamie Watts

Contact email: jamie.watts@altius-talent.com
Job ref: 3741
Published: 22 days ago
Airfreight Import Team Lead
Frankfurt am Main, Germany
Full-time, Permanent


About the Company:

Our client is a well-established midsized freight forwarder with a strong reputation for reliability, customer service, and a hands-on approach to international logistics. Due to continued growth, they are seeking a motivated and experienced Team Lead for their Airfreight Import department in Frankfurt.

Role Overview:

As the Airfreight Import Team Lead, you will be responsible for overseeing a team of 4 operational employees, ensuring the smooth and compliant handling of all air import shipments. This is a hands-on leadership role combining team coordination with active involvement in daily operations.

Key Responsibilities:
 
  • Lead, support, and develop a team of 4 import specialists.
  • Coordinate daily airfreight import operations from start to finish.
  • Monitor compliance with customs and aviation regulations.
  • Maintain strong relationships with airlines, customs brokers, and clients.
  • Handle escalations and ensure service excellence across all touchpoints.
  • Optimize internal workflows and promote process improvements.
  • Train and mentor team members to ensure continued professional development.
  • Report directly to the Branch Manager or Department Head.

Requirements:
  • Minimum 3 years of experience in airfreight import operations.
  • Previous leadership or supervisory experience is highly desirable.
  • Strong knowledge of customs regulations, Incoterms, and airfreight processes.
  • Proficiency in logistics software and MS Office tools.
  • Excellent organizational and communication skills.
  • A hands-on mentality with a team-oriented mindset.
  • Fluent in German; English proficiency required.

What’s on Offer:
 
  • Salary up to €60,000 annually.
  • A stable and friendly working environment in a growing company.
  • Opportunities for professional growth and development.
  • Flat hierarchies and short decision-making paths.
  • Modern office facilities in a well-connected Frankfurt location.