Frankfurt am Main, Germany
Full-time, Permanent
About the Company:
Our client is a well-established midsized freight forwarder with a strong reputation for reliability, customer service, and a hands-on approach to international logistics. Due to continued growth, they are seeking a motivated and experienced Team Lead for their Airfreight Import department in Frankfurt.
Role Overview:
As the Airfreight Import Team Lead, you will be responsible for overseeing a team of 4 operational employees, ensuring the smooth and compliant handling of all air import shipments. This is a hands-on leadership role combining team coordination with active involvement in daily operations.
Key Responsibilities:
- Lead, support, and develop a team of 4 import specialists.
- Coordinate daily airfreight import operations from start to finish.
- Monitor compliance with customs and aviation regulations.
- Maintain strong relationships with airlines, customs brokers, and clients.
- Handle escalations and ensure service excellence across all touchpoints.
- Optimize internal workflows and promote process improvements.
- Train and mentor team members to ensure continued professional development.
- Report directly to the Branch Manager or Department Head.
Requirements:
- Minimum 3 years of experience in airfreight import operations.
- Previous leadership or supervisory experience is highly desirable.
- Strong knowledge of customs regulations, Incoterms, and airfreight processes.
- Proficiency in logistics software and MS Office tools.
- Excellent organizational and communication skills.
- A hands-on mentality with a team-oriented mindset.
- Fluent in German; English proficiency required.
What’s on Offer:
- Salary up to €60,000 annually.
- A stable and friendly working environment in a growing company.
- Opportunities for professional growth and development.
- Flat hierarchies and short decision-making paths.
- Modern office facilities in a well-connected Frankfurt location.