DUTIES:
- Process data/documents for import shipments both air and ocean
- Coordinate with vendors and carriers to provide timely and exemplary service to our clients and partners
- Handle and maintain accuracy of all related documents, monitor status of shipments, and keep our clients informed
- Proactively handle any challenges that arises on the day-to-day operations, promoting positive results
- Provide rate quotes as requested by our clients and partners
- Obtain and negotiate competitive rates from vendors to increase profit
- Ability to be profit and cost conscious at all times
- Identify areas of improvements to operational processes and customer service
- Adhere to all company policies and guidelines such as attendance requirements and code of conduct.
- Support other duties and projects as assigned
REQUIRED SKILLS:
- Excellent interpersonal skills and the ability to work well with fellow team, clients, and partners
- Excellent verbal and written communication skills
- Strong organizational, time management, and problem-solving skills
- Detail-oriented, a self-starter, fast learner, and ability to multi-task
- Ability to work well under pressure and projects with demanding deadlines
- Strong PC skills