Business Development Manager

Business Development Manager – U.S. Freight Forwarding

Responsibilities:

• Identify and secure new business opportunities across air, ocean, and trucking trade lanes targeting mid-to-large shippers within key verticals such as manufacturing, retail, and energy.

• Develop and execute targeted sales strategies to penetrate competitive markets, leveraging consultative and solution-based selling to drive gross profit growth.

• Manage full sales cycle including prospecting, qualifying, presenting, negotiating, and closing contracts with high-value clients.

• Build and maintain strong C-suite and procurement-level relationships to secure repeat business and exclusive agreements.

• Collaborate with operations, customer service, and compliance teams to ensure delivery excellence aligned with client expectations.

• Monitor market trends, freight rate movements, and competitor activity to adapt sales tactics and maintain competitive positioning.

• Provide detailed pipeline reporting and commercial insights to senior management to inform strategic decision-making.

Qualifications:

• Minimum 5 years of direct freight forwarding business development experience with a proven track record of hitting or exceeding targets.

• Deep understanding of U.S. trade lanes, international logistics flows, and freight forwarding service offerings.

• Exceptional negotiation, communication, and relationship management skills.

• Proficiency with CRM tools such as Salesforce or CargoWise.

• Self-starter mentality with strong commercial acumen and resilience in a competitive sales environment.