Ocean Export Operator

Job Title: Ocean Export Operator
Location: Chicago, IL
Salary: Up to $65,000
Working Pattern: Hybrid – 4 days in office / 1 day remote

Overview

A growing international freight forwarder is seeking an Ocean Export Operator to join their Chicago operations team. This role is ideal for someone with 3–5 years of ocean freight export experience who enjoys managing shipments end-to-end and working in a fast-paced international logistics environment.

The successful candidate will be responsible for coordinating ocean export shipments from booking through to final departure, ensuring documentation accuracy, regulatory compliance, and high levels of customer service.

Key Responsibilities

• Manage full A–Z Ocean Export operations including booking, documentation, and shipment coordination

• Coordinate with carriers, trucking companies, warehouses, and overseas agents

• Prepare and process Bills of Lading, export documentation, and shipping instructions

• Ensure shipments comply with international trade regulations and export requirements

• Track shipments and provide proactive updates to customers

• Work closely with internal teams including customer service, pricing, and customs

• Resolve operational issues and maintain high levels of customer satisfaction

• Maintain accurate shipment data within the company’s operating system

Requirements

• 3–5 years’ experience within Ocean Export operations at a freight forwarder or NVOCC

• Strong understanding of FCL and LCL export processes

• Experience handling shipping documentation and carrier bookings

• Knowledge of international trade lanes and export compliance requirements

• Experience using freight forwarding systems such as CargoWise or similar platforms preferred

• Strong organizational skills and ability to manage multiple shipments simultaneously

• Excellent communication and customer service skills

What’s on Offer

• Salary up to $65,000 depending on experience

• Hybrid working – 4 days in office / 1 day remote

• Opportunity to join a growing international freight forwarder

• Collaborative operations team with opportunities for development within the business

If you are an Ocean Export Operator in the Chicago area looking for a new opportunity with a forwarder that values operational expertise and career progression, this could be a great next step.