Export Manager

Export Manager (Air & Ocean focus)
International Freight Forwarding Operations

We are seeking an experienced Export Manager to lead a dedicated logistics team at their New York hub.

This position is responsible for overseeing the day-to-day execution of international export shipments—with a primary focus on Air and a secondary focus on Ocean—while ensuring absolute regulatory compliance and mentoring an operational team. A strong background in US customs, export security, and leadership is vital to success in this role.

The role requires hands-on technical expertise and strategic management experience within an international freight forwarding environment.
 

Industry Experience

• Air Export Operations (Major)

• Ocean Export Operations (Minor)

• Import Operations & US Customs Knowledge

• CargoWise One Proficiency

• TSA Security Screening & Compliance

• DG (Dangerous Goods) Certification

• IATA Regulations

• AES Filing & HTS Classifications

• Incoterms & Letters of Credit

• Bonded Cargo & Cargo Claims

• Team Leadership & Mentoring

• Rate Negotiation & Client Retention
   

What You’ll Handle

• Team Leadership: Direct, train, and mentor a fast-paced export team of 5 personnel, while providing secondary oversight and collaboration for the 2-person import department.

• Operational Execution: Oversee and assist with end-to-end export workflows in CargoWise, including cargo booking, routing, tracking, bill of lading preparation, and warehouse procedures.

• Compliance & Audit Readiness: Serve as the subject matter expert for TSA security screening, IATA regulations, and DG compliance; ensure the branch maintains total audit readiness at all times.

• Financial & Rate Management: Execute accurate freight rate calculations and client quoting; leverage carrier relationships to negotiate competitive rates and optimize routing margins.

• Documentation & Customs: Manage flawless AES filings, HTS classifications, bonded cargo movements, and complex Letter of Credit requirements.

• Client & Business Development: Act as a proactive point of contact for high-value accounts, resolving cargo claims efficiently and fostering strong customer relationships to drive business growth.
   

What Matters

• Proven management or supervisory experience within an international freight forwarding environment.

• System Expertise: Direct, hands-on proficiency with CargoWise software is required.

• Certifications: Must hold current DG (Dangerous Goods) and TSA certifications.

• Deep technical knowledge of HTS, AES, US Customs regulations, and warehouse/gateway export procedures.

• Strong communication and multitasking skills; a detail-oriented, safety-conscious leader who is highly responsive to client and team needs.
   

The Environment

This position joins an established, growing international logistics provider within a dedicated New York branch.

The workspace is a fully in-office (5 days a week), dynamic, and fast-paced environment. Success on this desk depends on a proactive management style, meticulous attention to compliance, and a passion for mentoring a team toward peak operational excellence.
 

Compensation & Benefits

• Competitive base salary open and commensurate with management experience

• Comprehensive medical, dental, and vision insurance coverage

• 401(k) retirement plan with company matching

• Paid Time Off (PTO) and holiday pay

• Excellent long-term career progression paths within global logistics management

Apply Confidentially

Qualified professionals with dedicated air export management experience are encouraged to apply directly or confidentially express interest. All inquiries are handled with strict discretion.