Job Summary:
We are seeking a skilled and detail-oriented Air Import Operator to join our international logistics team. This role is responsible for coordinating and managing all aspects of air import shipments, ensuring compliance with regulations, timely delivery, and excellent customer service.
Key Responsibilities:
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Coordinate all phases of air import shipments from origin to final delivery
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Communicate with overseas agents, airlines, customs brokers, and trucking partners
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Prepare and process import documentation including arrival notices, ISFs, and customs entries
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Track and trace shipments to ensure timely arrival and delivery
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Ensure compliance with U.S. Customs regulations and other applicable government agencies (e.g., FDA, USDA, TSA)
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Resolve delays or exceptions and proactively communicate with customers
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Accurately enter and maintain shipment data in the transportation management system (e.g., CargoWise)
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Invoice clients in a timely and accurate manner