Operations Manager

Location Charlotte
Contact name: Lewis Wilson

Contact email: lewis.wilson@altius-talent.com
Job ref: 3608
Published: 14 days ago

Operations Manager – Air & Sea Freight

Location: Houston, TX

Salary: $90,000 +


About the Role

We are partnering with a leading global freight forwarder in their search for an experienced Operations Manager to oversee their Air & Sea Freight division at the Houston branch. This key role involves managing daily operations, with a primary focus on airfreight, and leading a dedicated team of approximately 12 employees.

The ideal candidate will have extensive experience in freight forwarding, proven leadership skills, and in-depth knowledge of both airfreight and sea freight sectors.


Key Responsibilities

  • Oversee daily operations for the airfreight and sea freight division, ensuring efficiency and high service standards.
  • Manage, mentor, and motivate a team of 12 employees to meet and exceed performance objectives.
  • Collaborate with internal teams and external partners to deliver timely, cost-effective transport solutions.
  • Identify and implement process improvements to enhance operational efficiency and customer satisfaction.
  • Ensure compliance with industry regulations, customs standards, and safety protocols.
  • Develop and track key performance indicators (KPIs) to evaluate team performance and client satisfaction.
  • Address and resolve operational challenges to maintain a smooth service flow.
  • Support senior management in strategic planning for growth and team development.

Requirements

  • Strong experience in airfreight and sea freight operations, with expertise in airfreight preferred.
  • Proven leadership skills with experience in managing and developing teams.
  • In-depth knowledge of customs regulations, compliance standards, and freight forwarding operations.
  • Excellent organizational skills and the ability to multitask in a dynamic, fast-paced environment.
  • Strong communication and interpersonal skills.

Why Join?

This is an exciting opportunity to work with a global industry leader, managing the operations of a key branch and driving continued success in a dynamic and fast-growing sector. The role offers a competitive salary of $90,000+ and the chance to work in a collaborative and growth-oriented environment.