We’re actively recruiting on behalf of a well-established international freight forwarder seeking a detail-oriented and experienced Ocean Import Coordinator. This role is critical to managing the end-to-end lifecycle of inbound ocean freight shipments, ensuring timely delivery, compliance, and top-tier customer satisfaction.
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Manage full-cycle ocean import shipments (FCL/LCL), including tracking, tracing, and documentation.
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Coordinate with ocean carriers, truckers, customs brokers, and warehouse teams to ensure smooth cargo flow.
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Prepare and process key import documentation: arrival notices, ISF filings, customs entries, delivery orders, etc.
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Communicate proactively with clients regarding shipment status, exceptions, and updates.
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Ensure compliance with U.S. Customs and international shipping regulations.
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Work within internal TMS or systems (e.g., CargoWise, Descartes) to maintain shipment data integrity.
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Resolve delays or service issues with a solution-focused approach