Licensed Customs Broker (LCB) – Customs Brokerage Manager

Location: Miami, FL
Salary: Up to $100,000 + Benefits

About the Company

Altius Talent is partnering with a well-established international freight forwarder to recruit a Licensed Customs Broker (LCB) to lead its Customs Brokerage operation in Miami.

This is an excellent opportunity for an experienced Customs professional looking to step into a leadership position, overseeing a small team while remaining actively involved in customs brokerage operations. The successful candidate will play a key role in ensuring compliance, maintaining excellent client service, and driving operational efficiency within a growing business.

Key Responsibilities

• Manage the day-to-day operations of the Customs Brokerage department.

• Lead, mentor, and support a team of 2 Customs Entry Writers.

• Ensure all customs entries are processed accurately and in compliance with CBP regulations.

• Maintain and utilise your Licensed Customs Broker (LCB) qualification to support brokerage operations.

• Review and approve customs entries where required.

• Provide guidance on tariff classification, valuation, duty calculation, and country of origin.

• Ensure compliance with all CBP regulations and Partner Government Agencies (FDA, USDA, EPA, FCC, CPSC, etc.).

• Handle complex customs issues, audits, post-entry amendments, protests, and compliance matters.

• Maintain strong relationships with clients, customs officials, and internal stakeholders.

• Monitor KPIs and identify opportunities to improve operational efficiency.

• Support process improvements and best practices within the department.

• Work closely with Air, Ocean and Warehousing teams to ensure smooth shipment flow.

• Utilise CargoWise One to manage customs entries and operational workflows.

Requirements

• Active U.S. Licensed Customs Broker (LCB) – essential.

• 5+ years of Customs Brokerage experience.

• Previous leadership or supervisory experience managing a customs team.

• Strong knowledge of:

  • CBP regulations

  • HTS Classification

  • Duty Drawback

  • PGA requirements

  • Customs valuation

  • Post-entry processes

• Experience using CargoWise One is essential.

• Strong knowledge of FDA, USDA, EPA, FCC, TSCA, Lacey Act, CPSC and other PGA requirements.

• Excellent organisational and problem-solving skills.

• Strong communication and leadership abilities.

• Ability to work in a fast-paced freight forwarding environment.

What's on Offer

• Salary up to $100,000

• Comprehensive benefits package

• Opportunity to lead and develop a growing Customs Brokerage team

• Work for a respected international freight forwarder

• Career progression opportunities within a global organisation

• Supportive and collaborative working environment