Account Director – Healthcare Logistics
Location: United States (Remote or Major Metro Preferred)
Industry: Freight Forwarding | Supply Chain | Healthcare Logistics
We are seeking a high-performing Account Director with deep expertise in healthcare logistics to manage and grow strategic accounts across the pharmaceutical, biotech, and medical device sectors. This is a senior-level role focused on client retention, growth, and solution design across global air and ocean freight, warehousing, and cold chain compliance.
Key Responsibilities:
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Lead strategic relationships with key healthcare clients, ensuring service excellence and proactive supply chain management
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Design and implement tailored freight solutions across air, ocean, customs, and temperature-controlled logistics
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Collaborate cross-functionally with operations, compliance, and IT to deliver seamless end-to-end performance
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Drive account profitability, contract negotiations, and business reviews with C-level stakeholders
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Monitor KPIs and implement continuous improvement initiatives aligned to client SLAs
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Identify growth opportunities within existing accounts and lead RFQ/RFP processes
Qualifications:
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5+ years in freight forwarding or third-party logistics with healthcare sector focus
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Proven success managing global or national key accounts with complex compliance requirements
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Expertise in GDP, cold chain, and healthcare-specific freight routing
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Strong commercial acumen and client-facing leadership skills
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Ability to travel domestically and internationally as needed
This role is designed for a logistics professional who thrives in a high-accountability, customer-focused environment.