Business Development Manager

Role Overview

We are seeking an experienced Business Development Manager to drive new business growth, develop strategic customer relationships, and expand the company’s commercial presence within the freight forwarding and logistics market.

The successful candidate will be responsible for identifying and converting new opportunities, developing a sustainable pipeline, and building long-term relationships with customers across international freight, logistics, and supply chain services.

Key Responsibilities

• Identify, target and develop new business opportunities within the assigned territory or market.

• Generate new leads through prospecting, networking, referrals, industry contacts and market intelligence.

• Develop and manage a qualified sales pipeline from initial prospecting through to contract award.

• Build strong relationships with decision-makers and senior stakeholders.

• Understand customer requirements and develop commercially viable logistics solutions.

• Prepare and present proposals, quotations and commercial solutions.

• Negotiate pricing, commercial terms and service agreements within company guidelines.

• Work closely with operations, pricing and management teams to ensure proposed solutions are operationally and commercially viable.

• Maintain accurate CRM records, sales forecasts and activity reporting.

• Monitor market developments, competitors and customer trends to identify growth opportunities.

• Develop existing customer relationships and identify opportunities for account expansion and cross-selling.

• Attend customer meetings, industry events and networking opportunities to strengthen market presence.

• Achieve agreed revenue, gross profit and new business targets.

Candidate Profile

• Proven track record in business development within freight forwarding, logistics, transportation or international supply chain.

• Strong understanding of international air and ocean freight, with broader logistics knowledge advantageous.

• Demonstrable experience winning new customers and generating profitable revenue.

• Established network of relevant industry contacts preferred.

• Commercially minded with strong negotiation and closing skills.

• Confident communicating with senior decision-makers.

• Self-motivated, organised and capable of managing a sales territory independently.

• Strong understanding of pricing, margins and commercial profitability.

• Excellent written and verbal communication skills.

• Comfortable working against measurable revenue and gross-profit targets.

Key Performance Indicators

• New customer acquisition

• Revenue growth

• Gross profit generation

• Qualified pipeline development

• Customer retention and account growth

• Conversion rate from opportunity to customer

• Sales activity and forecasting accuracy

Compensation

Competitive base salary plus performance-based commission/bonus, with package determined according to experience, market coverage and existing customer relationships.