Operations Specialist

Operations Specialist — Charlotte, NC

Company Overview

A well-established and growing organisation based in Charlotte, NC is seeking an Operations Specialist to join its team. The business operates across multiple service lines, delivering efficient and scalable solutions to a diverse client base. Known for its collaborative environment and operational excellence, the company is continuing to expand its footprint.
 

The Role

An operational position supporting day-to-day business functions, ensuring processes run efficiently and consistently. The role sits within a close-knit team and carries responsibility for coordinating workflows, maintaining systems, and supporting cross-functional operations.

Responsibilities

• Support daily operational activities across multiple departments, ensuring smooth execution of processes
• Coordinate workflows, track progress, and resolve operational bottlenecks
• Maintain accurate records, reports, and internal documentation
• Assist in implementing and improving operational processes and systems
• Liaise with internal teams and external partners to ensure alignment and timely delivery
• Monitor key performance metrics and provide insights to support decision-making
• Handle administrative and operational tasks to support senior team members
• Ensure compliance with internal procedures and company standards

Requirements

• Minimum 2 years of experience in an operations, administration, or coordination role
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• High attention to detail and a proactive approach to problem-solving
• Clear and professional communication skills
• Proficiency in Microsoft Office or Google Workspace
• Ability to work effectively in a fast-paced, team-oriented environment