Office Manager
Type Permanent
Sector Air & Ocean Operations
Closing Date 28/01/2026
Their key role is to ensure the smooth and efficient delivery of goods to the customer.
They deal with planning, coordinating, and monitoring shipments.
The duties and responsibilities of an Office Freight Forwarding Manager include:
They deal with planning, coordinating, and monitoring shipments.
The duties and responsibilities of an Office Freight Forwarding Manager include:
- organizing meetings with the team to review KPI’s and operational flow
- handling staff recruitment and appraisals
- attending meetings with senior management
- ordering stationery
- dealing with correspondence, complaints and queries
- dealing with customs brokerage departments to work in the most efficient way
- Managing office budgets, preparing monthly estimates and P&L review
- liaising with staff, suppliers and clients
- implementing and maintaining procedures/office administrative systems
- delegating tasks to junior employees – ensuring the workload is equally distributed
- booking transport and accommodation – help team when in need to ensure smooth operational flows (opening files, billing, calling clients, schedule trucking pick up)
- organizing induction programs for new employees
- ensuring that health and safety policies are up to date and in compliance with California laws and regulations
- keeping personnel records and liaising with HR for any issues.
- Ensuring compliance with regulations and laws related to international and domestic trade
- Resolving any issues or delays that arise during the shipping process
- Ensuring customer satisfaction by addressing customer concerns and resolving complaints
- Planning and implementing staff training for skill development and process understanding
Closing Date 28/01/2026
Job Contact
Name Theo Palmer
Email Theo.Palmer@altius-talent.com
Job Ref. 3959
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