Import Specialist

Ocean Import Operator – Chicago, IL

Location: Chicago, IL
Work Arrangement: 4 days in-office | Fridays remote
Salary: Up to $65,000 per year + benefits

Overview

A growing freight forwarding company in Chicago is looking to add an Ocean Import Operator to its expanding operations team. This is an excellent opportunity for an experienced ocean import professional who is looking to grow long-term with a forwarder that values development, stability, and teamwork.

Key Responsibilities

• Handle end-to-end ocean import operations, managing shipments from pre-alert through final delivery

• Coordinate with carriers, overseas agents, trucking providers, customs brokers, and customers to ensure timely and accurate execution

• Prepare and process all import documentation including arrival notices, delivery orders, and related paperwork

• Manage customer communication, providing proactive updates and resolving shipment issues as they arise

• Work closely with internal teams to ensure compliance, accuracy, and service quality

• Support and manage import accounts, ensuring smooth A-Z operational flow

Requirements

• Proven experience in ocean import operations within a freight forwarding environment

• Experience working with automotive accounts is preferred but not essential

• Familiarity with CargoWise is preferred

• Strong organizational skills and attention to detail

• Customer-focused mindset with the ability to manage multiple shipments simultaneously

• Motivated professional who is willing to grow with the company

Compensation & Benefits

• Salary up to $65,000 per year

• Paid Time Off (PTO) + Sick Days

• PPO Medical, Dental, and Vision Insurance

• 401(k) with 6% employer matching

• Hybrid work model: 4 days in-office, Fridays work from home

Why Join?

• Join a growing forwarder with long-term career progression opportunities

• Stable, supportive team environment

• Hands-on role with exposure to key accounts and operational growth

Interested and have the relevant experience?
Please apply or contact Jamie Watts at jamie.watts@wearealtius.com