Export Manager

Job Title: Export Manager

Location & Job Type: Charlotte, NC | Full-Time, On-Site

Company Overview
Altius Talent is partnering with an established, growing freight forwarding and international logistics provider with a strong presence in the Southeast. They are looking for an experienced Export Manager to lead their export operations in Charlotte and keep a high-performing team delivering for a diverse customer base.

Position Overview
The Export Manager will oversee all export operations out of the Charlotte office, including air, ocean, and cross-border moves. This role owns day-to-day execution, regulatory compliance, and team performance, and serves as a key point of contact for customers, carriers, and overseas agents. The ideal candidate combines hands-on forwarding expertise with leadership skills and a commercial mindset.

Key Responsibilities

• Manage and develop the export team, including hiring, training, performance management, and workload allocation
• Oversee end-to-end export shipments (FCL, LCL, and air), ensuring on-time, accurate, and cost-effective execution
• Ensure compliance with EAR, ITAR (where applicable), Foreign Trade Regulations, and CBP requirements, including accurate and timely AES/EEI filings
• Review and approve export documentation, including commercial invoices, packing lists, Shipper’s Letters of Instruction, AWBs, and bills of lading
• Verify HTS/Schedule B classifications, license determinations, and Incoterms application
• Build and maintain relationships with carriers, airlines, NVOCCs, trucking partners, and overseas agents
• Partner with sales and customer service to support new business, quote accurately, and resolve escalations
• Monitor shipment KPIs, cost control, and profitability; produce regular operational reporting for senior management
• Oversee booking, cargo tracking, cutoffs, and handling of exceptions such as rolled cargo, holds, and delays
• Drive process improvements and ensure SOPs, audit readiness, and internal controls are followed
• Support customer onboarding, routing guides, and special project or project-cargo requirements

Key Skills & Qualifications

• 5+ years of freight forwarding export experience, with 2+ years in a supervisory or management role
• Strong working knowledge of AES, EAR, Schedule B/HTS, export licensing, and Incoterms
• Experience with both air and ocean export workflows; NVOCC and AWB knowledge a plus
• Proficiency with a forwarding or TMS platform (CargoWise preferred) and Microsoft Office
• Proven leadership ability with a track record of coaching and retaining teams
• Strong customer-facing, negotiation, and problem-solving skills
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree preferred; equivalent industry experience considered
• Export compliance training or certification (e.g., CES, CCS) a plus

What’s on Offer

• Competitive base salary plus performance-based incentives
• Comprehensive benefits package, including medical, dental, vision, and 401(k)
• Paid time off and holidays
• Clear leadership visibility and growth opportunities with a stable, expanding organization
• Collaborative, team-oriented culture in the Charlotte market

Interested? Reach out to Altius Talent to learn more about this opportunity and have a confidential conversation.