Domestic Coordinator

Position Summary

The Domestic Coordinator is responsible for coordinating and managing domestic freight shipments within the country. This role ensures timely pick-up, transit, and delivery of cargo while maintaining communication with carriers, customers, and internal teams. The ideal candidate will have strong organizational skills, attention to detail, and the ability to thrive in a fast-paced logistics environment.

Key Responsibilities

• Coordinate all domestic freight movements (LTL, FTL, rail, air, or courier) in compliance with customer requirements and company procedures.

• Book shipments with carriers, negotiate rates, and confirm transport arrangements.

• Monitor shipments from pickup to delivery, proactively resolving delays or issues.

• Maintain accurate shipment records and update the Transportation Management System (TMS).

• Communicate shipment status and exceptions to customers and internal stakeholders.

• Verify freight charges, handle billing documentation, and support invoicing accuracy.

• Collaborate with the import/export and warehouse teams to ensure seamless cargo flow.

• Ensure compliance with transportation regulations and company safety standards.

• Support continuous improvement initiatives for service quality and cost efficiency.