Customs Brokerage Branch Manager

Job Title: Licensed Customs Broker (LCB) – Branch Manager

Location & Job Type: Valley Stream, NY | Full-Time, On-Site

Company Overview
Altius Talent is partnering with a long-established, independent customs brokerage and freight forwarding company with a national presence at major U.S. ports and gateways. Known for a personal, relationship-driven approach, they are seeking a Licensed Customs Broker to lead their Valley Stream branch.

Position Overview
The Branch Manager will oversee all day-to-day operations of the Valley Stream office, with a strong focus on customs brokerage compliance, team leadership, and customer relationships. This is a hands-on leadership role for a licensed broker who can manage entry filing, mentor staff, and grow the branch's book of business while ensuring full adherence to CBP regulations.

Key Responsibilities

• Lead and manage the branch team, including customs entry writers, operations staff, and administrative personnel
• Serve as the Licensed Customs Broker of record for the branch, ensuring all filings comply with CBP, PGA, and other regulatory requirements
• Review and approve entries, classifications (HTS), valuations, and country of origin determinations
• Oversee ISF filings, ACE/ABI transmissions, and post-entry processes, including PSCs, protests, and liquidation monitoring
• Maintain strong client relationships and act as the primary escalation point for complex customs and compliance issues
• Support business development efforts by identifying new opportunities, quoting, and onboarding importers
• Monitor branch KPIs, including entry volume, turnaround times, accuracy, and profitability
• Ensure adherence to internal compliance programs, recordkeeping requirements, and audit readiness
• Coordinate with other branches, forwarding operations, and carriers to ensure seamless shipment execution
• Train and develop staff on customs regulations, system usage, and best practices
• Stay current on tariff changes, trade programs, and regulatory updates (Section 301, AD/CVD, USMCA, etc.) and communicate impacts to clients and team

Key Skills & Qualifications

• Active U.S. Customs Broker License (required)
• 7+ years of customs brokerage experience, with prior supervisory or management experience preferred
• Strong knowledge of HTS classification, valuation, ACE, and PGA requirements (FDA, USDA, EPA, etc.)
• Hands-on experience with CargoWise or a comparable customs/forwarding platform
• Proven ability to lead, coach, and motivate a team in a fast-paced environment
• Solid understanding of freight forwarding workflows (ocean, air, and Incoterms) and how they interface with brokerage
• Excellent client-facing communication and problem-solving skills
• Business development or P&L exposure a plus
• Strong organizational skills with a compliance-first mindset

What's on Offer

• Competitive base salary plus performance-based incentive
• Comprehensive benefits package (medical, dental, vision, 401(k))
• Paid time off and holidays
• Leadership role with real ownership of a branch and room for long-term career growth
• Stable, established organization with a collaborative, experienced team

Interested? Reach out to Altius Talent to learn more and to be considered confidentially for this opportunity.