Business Development Manager

Business Development Manager, Freight Forwarding

Position Summary

Responsible for generating new business opportunities and expanding market share across Air Freight, Ocean Freight, Customs Brokerage, and domestic transportation services. This is a hunter-focused sales role that identifies, qualifies, and secures new customers while developing long-term relationships and delivering profitable revenue growth.

Key Responsibilities

• Prospect and develop new business through cold calling, networking, referrals, and industry events.
• Generate new revenue across Air Freight, Ocean Freight, Customs Brokerage, warehousing, and domestic transportation.
• Build and maintain a strong sales pipeline using CRM.
• Conduct customer meetings, site visits, and solution-based sales presentations.
• Prepare quotations, proposals, and negotiate commercial agreements.
• Work closely with pricing and operations teams to deliver competitive logistics solutions.
• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends, competitor activity, and customer requirements.
• Maintain accurate sales forecasts and activity reports.
• Ensure a smooth transition of new accounts to customer service and operations while maintaining ongoing customer relationships.

Qualifications

• 3+ years' business development experience within international freight forwarding.
• Proven track record of winning new business and exceeding sales targets.
• Strong understanding of Air Freight, Ocean Freight, Customs Brokerage, and supply chain solutions.
• Excellent negotiation, presentation, and relationship-building skills.
• Experience using CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
• Self-motivated, results-driven, and able to work independently.
• Willingness to travel within the assigned territory as required.