Air & Ocean Import Operators

Air & Ocean Import Coordinator

Location & Job Type: Jersey City, NJ | Full-Time | Hybrid

Company Overview

Altius Talent is partnering with an established freight forwarding and logistics provider in the New Jersey area, part of a wider global logistics network. They are growing their import operations team and looking for an experienced coordinator to join them.

Position Overview

The successful candidate will bring at least 5 years of hands-on experience in international air and ocean import operations, strong CargoWise knowledge, and a proactive, detail-oriented approach to customer service and shipment management. This role is essential to ensuring smooth cargo flow, regulatory compliance, and exceptional client service.

Key Responsibilities

• Manage end-to-end air and ocean import shipments, including booking, tracking, documentation, and final delivery coordination
• Prepare and review import documentation, including commercial invoices, packing lists, and arrival notices, and transmit ISF filings and meet other regulatory requirements
• Ensure compliance with U.S. Customs, FMC, and other applicable regulations
• Coordinate with airlines, steamship lines, freight forwarders, customs brokers, and trucking partners to keep cargo moving on time
• Maintain accurate and timely data entry in CargoWise, including job creation, milestone updates, billing, and file closure
• Communicate proactively with customers on shipment status, delays, exceptions, and required documentation
• Resolve operational issues, discrepancies, and service failures with urgency and professionalism
• Work closely with sales to support seamless workflow and customer satisfaction
• Monitor and manage vendor invoices, client billing, and cost accuracy within CargoWise
• Support continuous improvement initiatives to enhance efficiency and service quality

Key Skills & Qualifications

• Minimum 5 years of experience in air and ocean import operations within freight forwarding or logistics
• Strong proficiency in CargoWise, including job management, documentation, billing, and workflow
• Solid understanding of U.S. Customs regulations, import compliance, and international shipping practices
• Excellent communication skills, with the ability to engage professionally with customers, carriers, and internal teams
• Strong organizational skills and attention to detail; able to manage multiple shipments and deadlines simultaneously
• Problem-solving mindset, with the ability to work independently and make decisions in a fast-paced environment
• Experience with hazardous cargo, perishables, or specialized commodities is a plus

What’s on Offer

• Salary of $70,000 – $80,000, depending on experience
• Benefits package
• Collaborative and supportive team environment
• Opportunities for professional growth within a global logistics network

Interested? Get in touch with Altius Talent for a confidential conversation about this opportunity.