Air & Ocean Import Coordinator

Air & Ocean Import Coordinator (NY Hub)
Salary: $55,000 – $72,000

We are seeking an experienced Air & Ocean Import Coordinator to join a high-volume international freight forwarding and express air logistics operation at their busy New York hub. This position is responsible for managing end-to-end import workflows across both air and ocean shipments, with a strong emphasis on time-critical express air freight. The role requires sharp operational instincts, hands-on coordination across global trade lanes, and a client-focused approach within a fast-paced forwarding environment.
 

The Environment

This role sits within an established New York import operation that handles significant express air volume alongside ocean freight across major global trade lanes. The team is fast-moving, deadline-driven, and collaborative — success here depends on operational precision, a proactive communication style, and the ability to prioritize effectively when multiple urgent shipments demand attention at once.

Compensation & Benefits

• Competitive base salary commensurate with experience
• Comprehensive medical, dental, and vision insurance coverage
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and holiday pay
• Strong long-term growth potential within international air and ocean logistics???????

Core Industry Experience

• Air & Ocean Import Operations, Express Air Freight, International Freight Forwarding
• Airway Bill (AWB) and Bill of Lading (B/L) Processing, Cargo Tracking, Milestone Management
• CBP Customs Coordination, ISF Filing (10+2), AMS/ACI Filing
• Transpacific & Transatlantic Trade Lanes, Global Supply Chain Logistics
• Account Management, Dedicated Customer Service, Carrier & Agent Liaison

What You'll Handle

• Coordinate full import lifecycle for both express air and ocean freight shipments — from booking confirmation through final delivery, ensuring all milestones are met and documented.
• Process airway bills, bills of lading, arrival notices, and import documentation with accuracy and urgency, particularly for time-sensitive express air cargo.
• Liaise with airlines, steamship lines, trucking partners, and overseas agents to secure timely cargo release and delivery.
• Communicate proactively with clients on shipment status, exceptions, and resolutions — serving as the primary operational point of contact for assigned accounts.
• Coordinate customs clearance with in-house or broker partners, tracking entries, exam releases, and PGA holds to avoid delays.
• Manage freight billing, carrier invoices, and cost reconciliation in accordance with client tariffs and operational guidelines.

What Matters (Requirements)

• 2+ years of hands-on air import experience within an international freight forwarder; ocean import exposure a strong plus.
• Familiarity with express air freight operations and the urgency standards that come with time-critical cargo.
• Working knowledge of CBP regulations, import documentation requirements, and basic customs clearance processes.
• Proficiency in freight forwarding TMS/OMS platforms (CargoWise experience highly preferred).
• Strong communicator — able to manage multiple open shipments simultaneously while keeping clients informed and calm under pressure.

Apply Confidentially

Qualified professionals with air and/or ocean import coordination experience are encouraged to apply directly or express interest confidentially. All inquiries and resumes are handled with strict discretion.