Job Title: Branch Manager
Location: Los Angeles, CA
About Us:
We are a fast-growing and innovative freight forwarding company specializing in global logistics solutions. Our commitment to sustainability, exceptional service, and employee development sets us apart in the industry. We are seeking an experienced Branch Manager to lead our Los Angeles team and drive operational excellence, client satisfaction, and business growth.
Key Responsibilities:
- Oversee daily branch operations, including air, ocean, and domestic freight services.
- Lead and develop a high-performing team by fostering a culture of collaboration, accountability, and innovation.
- Manage branch P&L, ensuring profitability and efficiency across all departments.
- Build and maintain strong relationships with clients, carriers, and vendors to ensure excellent service delivery.
- Implement and monitor operational processes to optimize productivity and service quality.
- Collaborate with the sales team to identify and pursue business growth opportunities.
- Ensure compliance with company policies, industry regulations, and client requirements.
- Conduct performance evaluations, staff training, and career development initiatives.
- Represent the branch in company leadership meetings and contribute to strategic decision-making.
Qualifications:
- Proven experience in branch or operations management within the freight forwarding or logistics industry.
- Strong knowledge of air and ocean freight services, customs compliance, and supply chain management.
- Demonstrated ability to manage P&L and drive financial performance.
- Excellent leadership, organizational, and problem-solving skills.
- Exceptional communication and relationship-building abilities.
- Proficiency in logistics software and Microsoft Office Suite.
- Bachelor’s degree in Business, Logistics, or a related field (preferred).
What We Offer:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional growth and advancement.
- A supportive and collaborative work environment with a focus on sustainability.